jdurand@machine-talk.com
(619) 540-1505
ENTERPRISE ARCHITECT
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Enterprise Systems and Processes. Exceptional expertise in innovating and
developing new products within the high-tech industries. Gifted entrepreneurial spirit
sets the stage expanding addressable markets, reducing the sale’s cycle, increasing
product value, decreasing the Costs of Goods Sold and making a positive difference
to the bottom line. Proven success in creating robust and scalable products and
generating high Returns On Investments for companies. Recognized as a strategic
thinker with strong analytical skills that can be extremely instrumental in identifying
critical issues and implementing effective solutions. Excellent communication skills as
highlighted by building, motivating and leading cross-functional teams.
CORE COMPETENCIES
Strategic Planning/Direction – Systems Design/Development – Sales/Marketing –
Process Engineering Product Development – Software Development – Operations
Analysis – Customer/Corporate Relations – Organization Development – Business
Development – Team Building – Technical Project Management
PROFESSIONAL ACHIEVEMENTS
Expanded product’s addressable markets. Identified and analyzed areas of potential
expansion; designed and developed new features. Results: Increased sales by $4M in
1st year. Grew addressable markets 20X.
Spearheaded actions and resolved customer negativity. Eliminated product glitches;
took charge and reorganized service department; implemented customer centric
processes and systems. Results: Achieved 100% customer satisfaction score within 6
months; signed 8 new customers through existing customer referrals within 12 months.
Reduced COGS (costs of goods sold). Analyzed and improved internal business and
system processes; established performance matrices; implemented accountability.
Results: Reduced operational per transaction costs by 35%; 20% direct and positive
impact to net revenues.
Pioneered new business model and technology. Designed, developed and deployed
a web services broker to create turn-key solutions composed of best-of-breed
vendors. Results: Reduced COGS from 450% to 60% of sales; reduced sales cycle by
4 months; created new revenue line.
Secured investment term sheet. Developed new Unique Value Proposition; fashioned
new business plan; proved revenue achievement; attracted investors and negotiated
investment. Results: Obtained $2M investment term sheet in return for 25% ownership
in company with only $770K gross revenue and -$80K$ net income.
Spearheaded, designed and implemented 1st Supply Chain Management (SCM) and
Logistics Business-to-Business (B2B) system. Facilitated and lead design of B2B
processes between 2 Fortune 100 companies. Designed, developed and
implemented systems to automate the processes within and between both
companies. Results: 15% engineering labor reduction, increased product availability
by 12%, shortened manufacturing cycle by 5% and shortened product acquisition cycle
by up to 4 weeks.
Transformed money losing department to profitability. Led Professional Services
department; conceived and created standard processes to integrate and interface
commercial software within company. Results: Eliminated > 80% of product integration
costs; increased revenues by > 400%; improving productivity by > 200%.
Illustrated new concept and developed new revenue source. Pioneered new content
publishing technology; illustrated use and value proposition; convinced prospect and
won contract. Results: Company’s 1st revenue generating product; $5M new contract
and generated 1st $500K in revenues.
Introduced new business line to replace lost contracts. Designed solution and drafted
response to 2 government RFPs; obtained contracts; spearheaded project; lead
technology group and invented and integrated new technology. Results: New product
line generated 100% of all revenues and replaced lost contracts; reduced Canada
Social Services fraud by 70%.
Illustrated and presented method for tracking product compliance and quality
assurance. Defined tracking process for manufacturing; implemented applications for
individual disciplines and developed interfaces to automated process. Results: Won 4
contracts from government vendors worth > $10 M.
PROFESSIONAL EXPERIENCE
CIO – VICE PRESIDENT, ENGINEERING
Golden Hour Data Systems, Solana Beach, CA 2002 – 2005
VICE PRESIDENT, ENGINEERING/CIO/CTO
SeminarSource, San Diego, CA 2000 – 2001
VICE PRESIDENT, ENGINEERING/CIO/CTO
Solutions Media, Inc., San Diego, CA 1999 – 2000
OPERATIONS CENTER MANAGER/CIO
Resource Consultants, Inc., San Diego, CA 1998 – 1999
VICE PRESIDENT, ENGINEERING/CORPORATE CIO
CMStat Corporation, San Diego, CA 1994 – 1998
SENIOR BUSINESS AUTOMATION ANALYST
Unisys, Montreal, QC, Canada 1992– 1994
ENGINEERING ADMINISTRATOR, QUEBEC & MARITIMES
Shell Canada Products Limited, Montreal, QC, Canada 1982 – 1990
EDUCATION
B.S., in Software Design and Engineering, Marsan Institute, with “Honors"
SEMINARS
Customer Comes First - Zachman Framework, Enterprise Architecture –
Kaizen, Process Modeling – Business Process Execution Language (BPEL Oracle) –
UML, Unified Modeling Language - IDEF, Integrated Definition Methods
Professional References Provided Upon Development of Mutual Interest
Zachman, IDEF, Kaizen, Software, integration, workflow, enterprise architect, system architect, development, coo, CIO, CTO, VP Engineering, process, java, oracle, agile, executive, internet, web services,
soa,UML, RUP, Zachman, IDEF, Kaizen, Software, integration, workflow, enterprise architect, system architect, development, coo, CIO, CTO, VP Engineering, process, java, oracle, agile, executive,
internet, web services, soa,UML, RUP, Zachman, IDEF, Kaizen, java, oracle, soa integration integration, RUP, Internet, agile, VP Engineering, system architect, workflow, COO